Privacy Policy
This Privacy Policy applies to the services of Mary & Peter Toronto, reachable via info@marypetertoronto.com.
Our services are offered exclusively to customers located in Canada. We do not knowingly collect or process personal data from individuals located in the European Union. We respect the privacy of our customers and are committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
When you place an order, create an account, or interact with our website, we may collect the following personal information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information: We do not store or process full payment card details directly. Payments are handled securely through trusted third-party payment providers.
- IP address and device information
- Order history and customer preferences
- Website usage and browsing behaviour
2. How We Use Your Information
We use your personal information solely for legitimate business purposes, including:
- Processing and delivering your orders
- Providing customer service and support
- Communicating order updates and service-related messages
- Improving our website, services, and customer experience
- Preventing fraud and ensuring secure transactions
We only collect information that is necessary to deliver our services effectively.
3. Sharing Information with Third Parties
Your personal data is shared with third parties only when necessary, such as:
- Payment service providers
- Shipping and logistics partners
- IT and website service providers
These partners are required to handle your data securely and confidentially. We do not sell or rent your personal information to third parties. Some of our service providers may be located outside of Canada, including international suppliers and logistics partners. In such cases, personal information may be transferred and processed outside of Canada in accordance with applicable laws and contractual safeguards.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
5. Cookies
Our website uses cookies to:
- Ensure proper website functionality
- Analyze website traffic and performance
- Improve user experience and marketing effectiveness
You may manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect website functionality. Cookies are used for functional, analytical, and marketing purposes. By using our website, you consent to the use of cookies as described in this policy.
6. Security
We use SSL/TLS encryption and appropriate security measures to protect your personal information during transmission and storage.
7. Marketing Communications
If you subscribe to our newsletter or receive promotional emails, you may unsubscribe at any time by clicking the link in the email or contacting us directly.
8. Responsible Party
Mary & Peter Toronto is the responsible party for the processing of personal data under this Privacy Policy.
9. International Visitors
Our services are intended exclusively for Canadian customers. If individuals outside Canada interact with our website, their information may be processed incidentally in accordance with this policy.
10. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Object to or restrict certain data processing activities
- Request data portability where applicable
Your rights are provided in accordance with applicable Canadian privacy legislation. These rights may vary depending on your location. To exercise any of these rights, please contact us using the details below.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to contact us at info@marypetertoronto.com